Privacy policy
Privacy Policy
Effective Date: July 21, 2026
At Vael Decor ("we," "our," or "us"), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or place an order.
Information We Collect
When you use our store, we may collect the following information:
- Full name
- Email address
- Phone number
- Shipping and billing address
- Payment details (processed securely through our payment providers)
- Order history
- Device and browser information
- IP address and website usage data
How We Use Your Information
We use your information to:
- Process and deliver your orders.
- Provide customer support.
- Send order confirmations and shipping updates.
- Improve our website, products, and services.
- Prevent fraud and maintain website security.
- Send promotional offers and updates (only where permitted).
Payment Security
We do not store your complete payment information on our servers. Payments are processed through trusted payment providers using secure encryption technologies.
Cookies
Our website may use cookies to improve your browsing experience, remember your preferences, analyze website traffic, and enhance site performance. You can manage or disable cookies through your browser settings.
Sharing Your Information
We do not sell, rent, or trade your personal information.
Your information may be shared only with trusted third parties when necessary, including:
- Shipping and delivery partners
- Payment service providers
- Website and analytics service providers
- Legal authorities when required by applicable law
Data Security
We use reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or disclosure. While no online system is completely secure, we continuously work to safeguard your data.
Your Rights
You may request to:
- Access the personal information we hold about you.
- Correct inaccurate information.
- Delete your personal information where legally permitted.
- Opt out of receiving marketing communications at any time.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites. We encourage you to review their privacy policies before sharing your information.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on our website.
Contact Us
If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact our customer support team.
Vael Decor
Where Every Corner Inspires