Terms of service

Terms of Service

Effective Date: July 21, 2026

Welcome to Vael Decor. By accessing our website or placing an order, you agree to comply with these Terms of Service. Please read them carefully before using our store.

1. Acceptance of Terms

By using our website, you confirm that you have read, understood, and agreed to these Terms of Service, along with our Privacy Policy and other store policies.

2. Products & Availability

We strive to display our products, descriptions, and images as accurately as possible. However, slight variations in color, texture, or size may occur due to screen settings, lighting, or manufacturing differences.

All products are subject to availability. We reserve the right to discontinue or modify any product without prior notice.

3. Pricing

All prices are listed in Pakistani Rupees (PKR) unless otherwise stated.

We reserve the right to update prices, promotions, discounts, or product information at any time without prior notice.

4. Orders

Once you place an order, you will receive an order confirmation. This confirmation does not guarantee acceptance of your order.

We reserve the right to cancel or refuse any order due to:

- Incorrect pricing or product information

- Product unavailability

- Suspected fraudulent activity

- Incomplete or inaccurate customer information

5. Payment

We currently offer:

- Cash on Delivery (COD)

- Approved advance payment methods

Orders requiring advance payment will only be processed after payment confirmation.

6. Shipping & Delivery

Estimated delivery times are provided for convenience and may vary due to weather, courier delays, public holidays, or other circumstances beyond our control.

Vael Decor is not responsible for delays caused by third-party courier services.

7. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy.

Please review that policy before requesting a return or refund.

8. Intellectual Property

All content on this website, including logos, product images, graphics, text, designs, and branding, is the property of Vael Decor unless otherwise stated.

No content may be copied, reproduced, distributed, or used without our prior written permission.

9. User Conduct

By using our website, you agree not to:

- Use the website for unlawful purposes.

- Attempt to gain unauthorized access to our systems.

- Upload harmful software or malicious code.

- Misuse or interfere with the website's operation.

10. Limitation of Liability

To the maximum extent permitted by law, Vael Decor shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.

Our total liability shall not exceed the amount paid for the product giving rise to the claim.

11. Changes to These Terms

We may update these Terms of Service at any time. Updated versions become effective immediately upon publication on our website.

12. Contact Us

If you have any questions regarding these Terms of Service, please contact our customer support team.

Vael Decor

Where Every Corner Inspires